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Singpass service counter is a physical service point where you can get help with Singpass issues or applications.

They’re ideal for anyone who needs help with Singpass verification, document submission, or needs face-to-face support for registration.

Most Singpass counters are located at ServiceSG Centres, larger community centres, or government buildings such as the ICA Building and selected Community Clubs.

At the counter, staff can assist you with account activation, password reset, mobile app setup, biometric registration (like Face Verification), and updating your personal details.

Bring your NRIC, FIN card, or copyright for identification when visiting a Singpass counter. This makes verification and updating of records smoother.

Operating hours vary by location—most counters open during office hours on weekdays and sometimes on Saturdays. Check the specific centre’s timings before visiting.

For smooth in-person service with more info government digital identity matters, Singpass counters are always ready to assist.